Questions about training
The details before you decide.
Find answers about the course and what it means for your team.
Questions about the training
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Is this only for social workers?
No. The standard curriculum is built around social work practice, but we design custom modules and prompt packs according to your use case. We work with the wider social care sector: fostering, residential care, mental health, education welfare, supported living and more.
Is TESSA Training CPD-aligned for social workers?
Yes. The six-module practitioner route is CPD certified by IQN and maps to the BASW Code of Ethics for Social Work in England, SWE Professional Standards (1, 3, 4 and 6), and the Oxford Project Pledge for Responsible AI in Social Care. The separate three-module governance layer is optional, reserved for senior leaders and requires 100% to pass. The two additional governance modules will be submitted for certification before the expanded layer launches.
How long does each module take?
The six practitioner modules provide 7.5 CPD hours. The optional three-module governance layer takes 2.5 hours. The seven existing online modules are certified by IQN, and the two additional governance modules will be submitted before the expanded layer launches. The pace and access arrangements are discussed for your cohort.
How should social workers write prompts for AI?
VERA:H pairs Voice / Verify, Evidence / Ethics, Reasoning / Responsibility and Attribution / Accountability, with Human throughout. Make your purpose, evidence and professional judgement explicit, then review what AI produces. Move between the principles as the work develops.
How does training support our organisational guidance?
The learning helps staff practise using AI within agreed boundaries and reviewing its outputs. Discuss your policies and escalation routes when arranging training so the learning can connect to your service.
Can the training work with Microsoft Copilot or other AI tools we already use?
Yes. The prompt packs and sandbox exercises are tuned to whatever Copilot or LLM environment your team already uses. We do not require you to switch tools or buy anything additional.
Do you build custom modules for our specific service area?
Yes. Beyond the practitioner course and governance layer, we design bespoke training and prompt packs for the specific work your team does: case notes, court reports, chronologies, single assessments, supervision, MCA templates and Care Act planning. Prompt packs start from £800 and each build is aligned to the VERA:H framework.
Is the training suitable for adults' and children's services?
Yes. Module 4 (AI in Daily Practice) has track-specific paths for adults and children's. Module 7 (Safeguarding with AI) leads on children's safeguarding under Working Together 2026 and section 47, with adults' safeguarding under the Care Act as a secondary thread.
Do you provide certificates and evidence for CQC or Ofsted inspection?
Yes. The standard practitioner certificate is issued after a learner passes the six practitioner modules. The separate three-module governance layer is optional and reserved for senior leaders, so it does not hold up a practitioner certificate. The governance layer requires 100% to pass; the practitioner modules require 70%. Discuss the completion records and CPD evidence your organisation needs when arranging access.
How often is the training content refreshed?
Modules are reviewed twice yearly and updated in response to legislation, policy and emerging AI risk.